New York City Emergency 911 Center
Brooklyn, NY
Fire Protection
Technology Infrastructure

The Public Safety Answering Center (PSAC) I facility is New York City’s primary site and supports critical facility operations for New York City’s E-911 Center, NYPD, FDNY and the Department of Information Technology and Telecommunications (DoITT) Data Centers.

Bala provided technology, mechanical, electrical, plumbing, fire protection and structural engineering design services for the Public Safety Answering Center (PSAC I) Phase 2 Project/Emergency 911 Call Center supporting NYPD and FDNY operations.  This multi-phased project began back in 2008 with the relocation of 300 consoles for the E-911 System call-takers/dispatchers from the 1st to the 3rd floor.  The 2nd phase continued with the renovation of the vacated 1st floor and the 2nd floor to create new conference space, training rooms, locker areas and open and private offices.  

Bala completed the design and commissioning of The Department of Information Technology and Telecommunications (DoITT) Data Center on the 5th floor.  Bala also provided technology design and commissioning of the MEP fit-out to support the deployment of an additional 300kW of IT load in a live Data Center environment.  This included the design for all cabling and infrastructure to support primary and redundant Category 6a and OM4-Grade fiber optic cabling between two main distribution areas and each of the 84 cabinets, along with the primary and redundant cabling to the main distribution frames.  Bala also developed and published cable termination schedules for each cable installed as part of this project.

Bala developed a new Masterplan to upgrade and increase capacity for this 7x24 Critical Facility’s existing electrical, mechanical and controls systems infrastructure to support and maintain on-going uninterruptible “live’ operations and critical environments.

As the Base-Building Engineer, Bala provides turn-key services for MEP Engineering & Design, Commissioning and Critical Systems Testing for the maintenance of all of the existing and new equipment deployed in this vital NY facility.   Current infrastructure upgrades include the replacement of 2MW of UPS & batteries, segregation of the Building’s critical and non-critical cooling systems and replacement of the Building Management System (BMS) and the expansion of the building’s chilled water system.