The Public Safety Answering Center II

New York City Emergency 911 Center
Bronx, NY
Fire Protection
450,000 SF

The Public Safety Answering Center (PSAC) II is New York City’s redundant site and supports critical facility operations for New York City’s E-911 Center, NYPD, FDNY, and the Department of Information Technology and Telecommunications (DoITT) Data Centers.  

Bala provides ongoing engineering and commissioning services to support the PSAC II facility's uninterruptible “live “ operations and critical environments. Our engineering expertise has spanned across fit-outs for NYPD, FDNY, and EMS; MEP enhancements to redundant piping, power sources, and controls; as well as Facility Condition Assessments. Our commissioning services include all test scripts and ASHRAE level 3-5 commissioning services and are conducted on live systems while maintaining ongoing business operations.

Bala's Facility Conditions Assessment identified potential single points of failure in the existing critical systems infrastructure and further identified engineering designs to upgrade the building’s critical power, cooling, controls, and fuel oil systems. Our study concluded with recommended corrective actions to improve the resiliency of the facility’s MEP infrastructure.