The Public Safety Answering Center II

New York City Emergency 911 Center
Bronx, NY
Fire Protection
450,000 SF

The Public Safety Answering Center (PSAC) II is New York City’s redundant site and supports critical facility operations for New York City’s E-911 Center, NYPD, FDNY and the Department of Information Technology and Telecommunications (DoITT) Data Centers.  

Bala provides on-going engineering services to support the PSAC II facility's 
uninterruptible “live “ operations and critical environments. Our engineering expertise has spanned across fit-outs for NYPD, FDNY and EMS; MEP enhancements to redundant piping, power sources and controls; as well as Facility Condition Assessments.

Bala's Facility Conditions Assessment identified potential single points of failure in the existing critical systems infrastructure and further identified engineering designs to upgrade the building’s critical power, cooling, controls and fuel oil systems. Our study concluded with recommended corrective actions to improve the resiliency of the facility’s MEP infrastructure.